Most common reason is your charge company (their information is printed on back of your credit card) blocks your order to prevent and protect you from online credit card fraud.

Yes, you will receive a 10% discount on your order when paying with E-Check. Excluded items are Vitamin C Injectable and Epi Pen.

All pricing on Buy-Otc.com is in US Dollars.

There is no tax on orders from outside of Canada.

Please click here for shipping information

Please checkout our list of countries we ship to.

Country List: See country list... Argentina Aruba Australia Austria Bahamas Barbados Belgium Bermuda Bhutan Brazil Brunei Darussalam Bulgaria Canada Costa Rica Denmark England Estonia Finland France Germany Great Britain Greece Greenland Hong Kong Iceland Isle of Man Italy Jamaica Japan Liechtenstein Luxembourg Macao Macedonia Malta Mariana Islands Mexico Micronesia Moldova Monaco Montserrat Morocco Netherlands New Britain New Caledonia New Ireland New Zealand Ireland (Northern) Ireland (Republic) Norway Panama Paraguay Peru Poland Portugal Romania Russian Federation Saipan Samoa San Marino (Rep.) Sardinia Saudi Arabia Scotland Singapore Spain Sweden Switzerland United States Vatican Venezuela Virgin Gorda Virgin Islands (British) Virgin Islands (U.S.)

We currently accept Visa, Mastercard and American Express. We also accept eChecks from US customers.

Due to the nature of many items sold here we can not accept returns for many of them. Certain items we can do a return such as the CPAP items. If a item is lost due to Mail Services fault, not including missed delivery or stolen items, we of course will correct this issue. Damaged items we of course will make it right. We have 5 star customer service and look to retain quality customers.
Email us if you have any questions: order@Buy-Otc.com

Alternatively you can call us at: TOLL FREE: 1-888-595-1393 or Local: 604-595-1393

At Buy-Otc.com, we pride ourselves in our dedication to customer service. Therefore, unlike other online stores, we do not charge any cancellation fees for cancellations right after an order is placed. However, please note that you can not cancel any order AFTER we have shipped it from our store.

Due to market fluctuations, prices of items may change from time to time.